Dim living room corner with wooden objects in warm lamp light
FAQ

Everything buyers ask us first

Materials, diffuser safety, shipping, wholesale and CNC terms, after-sales — answered plainly, in one place.

01

Products & materials

02

Scent products & safety

03

Orders & shipping

04

Wholesale & customisation

05

Care & after-sales

Still missing an answer?

Send the question with your order details and we will reply within one business day.

XUNOORA羲浔

Xunoora (羲浔) runs two custom lines from one workshop — alcohol-free scent products (reed diffusers, scented candles, solid wood aroma sculptures and incense) and solid wood home objects (tissue boxes, coasters, carved sculptures and aroma stands) — for European homes and hotels.

Get in touchinfo@xunoora.com
  • Reply time: Within 1 business day (CET, Mon–Fri)
  • Shipping from: Workshop in Zhejiang, delivering to EU & UK
  • Trade enquiries: Catalogue, samples and custom quotes on request
Request a quote

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Keep reed diffusers upright and out of reach of children and pets, and wipe fragrance spills at once.

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